Last updated: February 17, 2026
Kraftsman Commercial Playgrounds & Water Parks (“Kraftsman,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with us, or communicate with us through other channels, including SMS text messaging.
Our website address is: https://www.kraftsmanplay.com
Kraftsman, LLC d/b/a Kraftsman Commercial Playgrounds & Water Parks
19535 Haude Rd.
Spring, Texas 77388
Phone: (800) 451-4869
Email: legal@kraftsmanplay.com
This Privacy Policy applies to information we collect through:
This Privacy Policy does not apply to third-party websites or services that may be linked from our website.
We may collect the following categories of information:
When you visit our website, certain information may be collected automatically, such as:
If you leave comments or submit content on our website, we may collect the information you provide and technical information (such as IP address and browser user agent string) to help with spam detection and site security.
If you upload images or other files to the website, you should avoid uploading files with embedded location data (EXIF GPS), as visitors may be able to extract that data.
We use information we collect to:
We use cookies and similar technologies to operate our website, understand usage, and improve performance.
Cookies are small data files stored on your device that help websites function and remember preferences. We may use:
We may use a website tracking code and related tools provided by a website platform, analytics provider, or marketing automation/CRM provider to help us understand website traffic, improve site performance, and recognize repeat visitors. These tools may use cookies and online identifiers and may associate activity with a contact record if you submit a form or otherwise provide identifying information.
Where required or where we choose to provide it, we display a cookie consent banner that allows visitors to accept, decline, or manage non-essential cookies (for example, by category). Depending on your selections, non-essential cookies may be prevented from loading until you provide consent. You may be able to revisit or change your cookie preferences using a cookie settings link/button on the site. (If you do not see a cookie settings link/button, you can use browser controls as described below.) This approach is consistent with how modern consent banners operate to manage cookie tracking and can be configured to control when non-essential cookies load.
You can manage cookies through your browser settings, including deleting cookies or blocking certain categories. If you disable cookies, some site features may not function properly.
Our website may include embedded content or third-party features (such as videos, maps, chat widgets, or social media tools). These third parties may collect information about you, use cookies, and track your interaction with embedded content as if you visited their services directly.
We do not sell personal information. We may share information in the following limited circumstances:
We may share information with trusted vendors and service providers who perform services on our behalf (such as website hosting, analytics, communications tools, CRM/marketing automation tools, customer support tools, and security providers). These providers are permitted to use information only as needed to provide services to us and are required to protect it.
We may disclose information if we believe disclosure is necessary to comply with law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Kraftsman, our customers, or others.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, information may be transferred as part of that transaction subject to appropriate confidentiality protections.
All of the above sharing categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Kraftsman employees may communicate with customers, vendors, partners, and other business contacts using SMS text messaging for one-to-one, conversational communications related to an active or prospective business relationship (such as scheduling, confirmations, updates, and follow-ups).
When you text with us, we may collect and process:
SMS data is used solely for business-related, one-to-one communications and to respond to you.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use service providers (such as communications platform providers and carriers) solely as necessary to enable message delivery and related platform functionality. These providers may process SMS data only to perform services on our behalf and are required to protect the information.
You can opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP. Message and data rates may apply depending on your carrier and plan.
For additional SMS program information, please see our SMS Terms: https://www.kraftsmanplay.com/sms-terms
We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing communications, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your relationship with us and applicable law, you may have rights to request access, correction, or deletion of certain information, or to object to or restrict certain processing. You may also opt out of SMS messages as described above.
Our website and services are intended for a general audience and for business and organizational customers (for example, schools, municipalities, HOAs, developers, and other organizations planning recreation projects). They are not directed to children under the age of 13.
We do not knowingly collect, use, or disclose personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information from our records.
Because the internet is not a perfect environment, we encourage parents and guardians to monitor their children’s online activity and to help enforce this Privacy Policy by instructing children never to provide personal information through our website (including via forms).
Our website may use cookies and similar technologies (including persistent identifiers such as IP address and device identifiers) for purposes such as operating the site, analytics, and improving performance. We do not knowingly use these technologies to track or profile children under 13. If we obtain actual knowledge that personal information was collected from a child under 13, we will take reasonable steps to remove it and, where feasible, disable or delete related identifiers associated with that child.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us at legal@kraftsmanplay.com with sufficient information for us to locate the data (for example, the child’s name and the contact information submitted) and we will respond and take appropriate action.
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above. Continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Email: legal@kraftsmanplay.com
Phone: (800) 451-4869
Mail: Kraftsman Commercial Playgrounds & Water Parks, 19535 Haude Rd., Spring, Texas 77388
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